What is Mibo?
Mibo is an industry-leading SaaS-based customer loyalty management program. With Mibo, it’s easy to manage the customer experience as you create and communicate offers that loyal customers can redeem.
It’s the only customer interaction tool that you’ll ever need with a full suite of tools including:
- Small Business POS, perfect for new stores, events and more
- Instant Reward, with points or digital vouchers
- Easy Redemption, either in-store or online
- Social Sharing, schedule campaigns and promote customer sharing
- Customer Reviews, to build trust with new and existing customers
- Free Member Club, so your members are always up-to-date
It’s ideal for small to medium-size businesses wanting to integrate an innovative customer loyalty program that offers the flexibility you need to retain loyal customers and gain new ones.
We offer simple, transparent pricing that scales with you as your business grows. No setup fees, no transactions fees.
How Does it Work?
Mibo allows businesses to tap into the power of rewards and incentives to effectively drive customer loyalty, which in turn, boosts sales and expands your customer base.
We make it simple to create and communicate irresistible offers that new and existing clients can sign up for and redeem. You have full control over your customer loyalty program with:
- Points and cash reward offers – choose how many points are earned per dollar spent, and which products and services those points can be redeemed against.
- In-app offer redemption – customers can redeem discounts and rewards at the click of a button.
- Instant access to rewards – our fast, cloud-based software ensures that updates are done in real-time, and customers have immediate access to their rewards.
- Keep in constant contact – set up push notifications to keep in touch with customers and communicate discounts, coupons and more.
- Refer a friend – reward loyal customers who refer their friends with points and discounts friends join the program.
- Offer discounts and coupons - to incentivize new and repeat purchases, all offers are viewable in the member club app.
Designed to build loyalty and get customers coming back for more, Mibo leverages the power of social to spread the word.
Read more about Mibo in Learning Center
How Do I Get Started?
We’ll help you design the perfect customer management solution for your business. Getting started is a seamless, fuss-free experience.
Step 1 – Sign-up on the Mibo website
Head to the Mibo website and signup here. You’ll need to fill in your business name, company code, email and choose a password. If you need help with this step, please set up a time to chat with a Mibo customer excellence representative.
Step 2 – Receive your temporary password and login
Once you’ve signed up, you’ll receive an email with your temporary password. Use that to log in to your Mibo dashboard.
Step 3 – Set Up Your Store and Loyalty Program
Once you’ve logged into the Mibo dashboard, you’re ready to get set up. Our onboarding wizard will guide you through the process of setting up your store and your loyalty program. It’s quick and straightforward to do, and you’ll be able to start promoting your store and building loyalty immediately.
It’s free to get started on our basic plan. As your business scales, we offer transparent, affordable monthly plans. There are no lock-ins and no hidden costs.
Where Can I Go for Help?
We have a full updated resources section to ensure that you have the best experience with Mibo. Start by visiting our Learning Center or, if you’re a developer, please visit our API documentation here.
If you haven’t found what you’re looking for, please contact the Mibo support team at any time, simply fill in the form here, and we’ll get back to you.
Stay in Touch
We’d love to hear from you; please contact us using the form on our website if you have any feedback or suggestions. We want to make the MIBO experience a success for your business.