Mibo gives you the ability to manage your users. Creating and updating basic account details is part of managing your users. These users will serve as the person in charge based on the role you are going to assign to them.


You can manage user access in your Mibo Control Panel.

  • Click on your business name at the top right corner of the portal.
  • Click on User Access.User Access

On the new page, you will see a list of users within your account. From this page you can perform the following actions:


Adding User

  • Click Add to add new user.
  • Enter the main user details such as name, email and mobile number.
  • Choose the access level or user type that you are granting the new user.
  • Choose the store that this user is assigned to.
  • Click Ok to save the user.Add User
      
    Note : The number of users to be created is based on your subscription plan. 

    After a successful adding of user, an email with a temporary password will be sent to the user.

     


    For new users who receives the email, they have to do the following:
    • Open the email sent by Mibo with a subject of MIBO - User Credentials.
    • Login to Mibo using this link https://my.mibocloud.com/index/login using the credentials indicated on the email.
    • After a successful logged in, change the password on the Change Password panel.
    • Click Change to apply the new password.
      Change Password
        
      Note : Password must contain special characters.

       


Changing Name of the User

  • To change the name of the user, just click the name of the user you want to update inside the User Access panel.
  • In the popup that opens, change the name of the user.
  • Click the button with check mark icon to save the user's name.Change Name of User


Changing Mobile Number of the User

  • To change the mobile number of the user, just click the mobile number of the user you want to update inside the User Access panel.
  • In the popup that opens, change the mobile number of the user.
  • Click the button with check mark icon to save the user's mobile number.Change Mobile Number of User


Changing Store of the User

  • To change the store of the user, just click the store of the user you want to update inside the User Access panel.
  • In the popup that opens, select the store of the user.Change Location of User

    Note : Upon selection of store the newly selected store will automatically be saved. To learn how to create store, see our article about creating your store.